Water damage? Start here.

A practical, no-jargon guide to water intrusion and mold — what to do in the first 48 hours, and how a professional inspection fits in.

When to get an inspection

It's better to be sure. If any of these describe your home, an inspection is the right next step.

After any water intrusion or flooding
Before buying a property
After buying a property
Visible mold or staining
Persistent musty odor
Health symptoms that ease when you leave the house
Recurring leaks or condensation
High humidity
Before or after renovations
After a long vacancy or closed-up season
When you need an official diagnostic mold report of the property

Water Intrusion Guide

Mold can appear within 24 to 48 hours of active moisture. Acting fast helps keep the damage small.

The first 48 hours

Follow these steps in order to minimize damage.

Make sure everyone is safe

Electricity and standing water are a lethal combination. If you can reach the breaker from a dry spot, cut power to the affected areas. Never walk through water if you can't see the floor, and keep children and pets out of the space.

Stop the water at the source

Burst pipe or failed water heater: close the main shutoff valve and call a plumber. Roof leak: contain it and call a roofer. River or sewer flooding: don't re-enter until authorities confirm it's safe. No drying matters while water is still coming in.

Remove the standing water

As soon as it's safe, pump or wet-vacuum the water out. Every hour it sits, it soaks deeper into floors, walls, and anything porous.

Dry everything — fast

Fans, dehumidifiers, and open air movement, running non-stop. Surfaces look dry long before drywall, insulation, and subfloors are. The EPA recommends drying everything within 24 to 48 hours; past that window, mold growth is very likely.

Get a mold inspection

Moisture hides inside walls, under floors, and in ceilings long after the surface looks dry. A professional inspection with moisture readings and, where needed, air sampling tells you whether the drying worked or whether mold has already started. Better to catch it as early as possible.

The full roadmap, in the right order

If the water damage is significant, this is the sequence professionals follow. Each step protects the next.

Fix the source

Plumber, roofer, foundation crack repair, or drainage work — whatever keeps water from coming back. Nothing downstream works until this is done.

Mold inspection

Before any work begins, establish what is contaminated, how far it spread, and what stays and what goes. The inspection report is the scope of work every other decision is based on.

Asbestos test

In Québec, most homes built before 1990 contain asbestos in plaster, drywall compound, or insulation. Disturbing those materials releases dangerous fibers — so test before any demolition, not after.

Remediation / decontamination

A trained remediation crew removes contaminated materials safely, working from the inspection report's scope instead of guesswork.

Contractor rebuild

Only once the space is verified clean do you rebuild. Finishing over hidden moisture or mold seals the problem inside your new walls — and guarantees you pay for the same work twice.

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